Política de envío

Shipping Policy

Processing Time: All orders are processed within 3-4 business days after your order is placed. Please note that processing time is included in your total delivery window.

Shipping Time Once your order has been processed, delivery takes approximately 6-14 business days. Please allow the full delivery window before reaching out about your order status.

Tracking Information Once your order has been shipped, you will receive a tracking number via email. Please note that tracking information can take up to 6 days to update after your order is placed. If your tracking number is not showing activity within that timeframe, please don't be alarmed — your order is still on its way.

Questions? If you have any questions about your order or shipment, please don't hesitate to contact us at shopvelourna@gmail.com, and we'll be happy to help.